In response to the strong collective stand made by the SW interpreters, Sign Solutions – it would appear – have agreed to meet ALL demands relating to T&Cs.

In summary, they have stated in writing a commitment that:

• Cancellation 0-7 days at 100% and 8-14 days at 50% will be paid;
• Full hours rather than part hours can be charged for assignments over the initial minimum 2 hours;
• Mileage will be paid at 45p per mile.
• Car parking will be paid for interpreters who are local to the assignment address.

This is excellent news and clearly demonstrates that interpreters standing firmly together can have influence.

Sign Solutions based their decision to bid low for these contracts, at least in part, on a belief that BSL/English interpreters do not act collectively on issues of pay and conditions. They were mistaken.

Other agencies should take note. Interpreters should take hope.